Contact Us

  • Contact us by phone

    Monday to Friday – 8.00am to 8.00pm Saturday – 9.00am to 1.00pm

    02921 678 550

  • Contact us online

    Use our online contact form to get in touch.

    Send us a contact form

  • Check for incidents in your area

    Find out if there are any incidents in your area affecting your TV, broadband or voice services.

    View incidents

  • Check if you’re on an OFNL network

    Use our postcode checker to see if you can get OFNL’s ultrafast, gigabit fibre.

    Check your postcode

  • Check your internet speed

    Use our speed checker to see just how fast your broadband is performing.

    Check your speed

  • Service provider’s portal

    If you are one of our partner Internet Service Providers, log into your dedicated portal.

    Login

  • House Builders – Make a request

    Request marketing materials and sales office training, or upload your addresses to our system.

    Make a request

  • Plant Enquiries

    Use our Plant Enquiries tool to identify the area where you propose to carry out excavations.

    Launch Plant Enquiries Tool

  • Reporting damage to OFNL’s infrastructure

    Report damage or defects to OFNL infrastructure by completing our online form.

    Damage reporting form