OFNL was the first independent company to own and operate fibre networks for the delivery of residential broadband services in mainland UK. We offer ultrafast fibre networks on new build housing and commercial developments – ready the day the occupier moves in. We connect homes, schools, community centres and businesses of any size, and are always looking to expand our networks.

Our networks are all gigabit capable and open access. We offer homeowners a choice of up to 17 Internet Service Providers, with a wide range of different packages including broadband, phone, and television. For our business customers, we offer a choice of over 80 business-focused Internet Service Providers.

We use fibre optic cables which go directly into the premise, providing a more reliable and better-quality connection.

We own, operate, maintain, and adopt the fibre network infrastructure and are committed to the highest standards of quality, safety, and customer service. The infrastructure is installed before the houses or businesses are built, minimising disruption at a later date.

We are part of the BUUK Infrastructure group of companies. BUUK is the leading independent provider of last-mile utility networks, serving over two million homes.

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    Over 100,000 homes connected to our fibre network

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    Delivering gigabit speeds

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    Scalable networks as new high-speed products emerge

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    Over 14 years' experience

Service standards

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Service standards

We have a dedicated UK-based customer service team. Our service is 100% customer-focused on delivering service levels that exceed our customers’ expectations – both now and in the future as customer needs change and connectivity evolves.

Regulation

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Regulation

OFNL operates in a highly regulated industry. We are regulated by the Office of Communications (Ofcom). We are committed to meeting all our obligations in terms of our service quality and safety practices, customer information controls and regulatory reporting.

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Environmental credentials

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Environmental credentials

We have a stringent environmental policy covering all stages of the construction process. We take every step to minimise adverse environmental impacts, utilise the latest techniques and use renewable materials. We have been awarded a five-star rating from GRESB, the global benchmark of environmental, social, and governance standards.

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