Current Incidents

There are 4 incidents or planned maintenances that may be affecting customers on our network.

152803: MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(12 Aug 2020 13:03hrs)
Status: Currently open.
Location: Cheltenham GL50, Broughton MK10, Tetbury GL8, Driffield YO25, Ashford TN23.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 13/08/20. Customers may experience an interruption to data services for up to 40 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
151315: MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(12 Aug 2020 12:02hrs)
Status: Closed.
Location: Thirsk, YO7.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 11/08/2020. Customers may experience an interruption to broadband services for up to 15 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (12 Aug 2020 12:02hrs)
This Planned Maintenance was completed on Wednesday, August 12th, 2020 at 12:02hrs.
152670: MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(12 Aug 2020 12:05hrs)
Status: Closed.
Location: Ashford TN23, Redland Hill BS6, Shrivenham SN6, Launceston PL15, Dunstable LU6.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 11/08/20. Customers may experience an interruption to data services for up to 40 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (12 Aug 2020 12:05hrs)
This Planned Maintenance was completed on Wednesday, August 12th, 2020 at 12:05hrs.
151315: MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(12 Aug 2020 12:05hrs)
Status: Closed.
Location: Thirsk, YO7.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 10/08/2020. Customers may experience an interruption to broadband services for up to 15 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (12 Aug 2020 12:05hrs)
This Planned Maintenance was completed on Wednesday, August 12th, 2020 at 12:05hrs.