Current Incidents

There are 2 incidents or planned maintenances that may be affecting customers on our network.

TICKET: #197004: MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(29 Nov 2021 14:10hrs)
Status: Currently open.
Location: Hartlepool TS28.
There is essential maintenance taking place between the hours of 0900 and 1700 on Tuesday 30/11/2021. Customers may experience an interruption to broadband services for up to 3hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
TICKET: #199564: THIRD PARTY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(29 Nov 2021 14:06hrs)
Status: Currently open.
Location: Cambridge CB2, Cambridge CB25, Cambridge CB24.
There is essential third party maintenance taking place between the hours of 2300 and 0600 on Monday 29/11/2021 and Tuesday 30/11/2021. Customers may experience an interruption to their broadband services for up to 1hr during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.