Current Incidents

There are 3 incidents or planned maintenances that may be affecting customers on our network.

177286:MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(07 May 2021 15:19hrs)
Planned Maintenance: Due to be completed 06 May 2021
Status: Closed.
Location: Wiltshire, SN26.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 06/05/2021. Customers may experience an interruption to all services for up to 3 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (07 May 2021 15:19hrs)
This Planned Maintenance was completed on Friday, May 7th, 2021 at 15:19hrs.
TICKET #180561: 3RD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(07 May 2021 15:15hrs)
Planned Maintenance: Due to be completed 07 May 2021
Status: Closed.
Location: Pontefract, WF8..
There is emergency 3rd party maintenance taking place from 23:00, 06/05/2021 to 05:00, 07/05/2021. Customers may experience an interruption to broadband services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (07 May 2021 15:15hrs)
This Planned Maintenance was completed on Friday, May 7th, 2021 at 15:15hrs.
TICKET #180395: 3RD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(07 May 2021 15:15hrs)
Planned Maintenance: Due to be completed 07 May 2021
Status: Closed.
Location: Camborne, TR14.Newton Abbott, TQ12. Helston, TR13.
There is emergency 3rd party maintenance taking place from 23:00, 06/05/2021 to 01:30, 07/05/2021. Customers may experience an interruption to broadband services for up to 2 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (07 May 2021 15:15hrs)
This Planned Maintenance was completed on Friday, May 7th, 2021 at 15:15hrs.