Current Incidents

There are 2 incidents or planned maintenances that may be affecting customers on our network.

178162:3RD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(15 Apr 2021 09:01hrs)
Status: Currently open.
Location: SG17 & GL3.
There is emergency 3rd party maintenance taking place between the hours of 00:00 to 06:00 on 16/04/2021 Customers may experience an interruption to all services for up to 10 during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
126236: MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(02 Feb 2021 19:59hrs)
Status: Currently open.
Location: London E16.
There is essential maintenance taking place between the hours of 08:00 and 12:00 on 17/02/21. Customers may experience an interruption to all services for up to 4 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.